TERMS & CONDITIONS

The price includes the use of all bed linen, free WiFi and use of our kitchen facilities, and common areas.

Please note we are a hostel for international backpackers only, you must have a valid international passport for check in.

For payment we accept cash, Visa and MasterCard. Full payment is required at check-in.
You must be 18 years old to stay at Ritz Backpackers.
All guests will be asked to show an international passport on arrival.
Ritz Backpackers is unable to guarantee that all members of group bookings canbe accommodated in the same room.
Please note, we do not give refunds to weekly or discount rate bookings as wellas group bookings. 

If you need any additional information, please don't hesitate to contact us at any time.

We look forward to welcoming you to Ritz Backpackers! 

House rules:
1. No alcohol or drugs in the hostel.

2. Smoking is allowed in designated smoking areas ONLY.
No smoking indoors, if the fire alarm is activated by smoking,
vaping or candles etc you will be evictedimmediately with no refund.

3. Our facilities are for our guests with an active reservation only.
Please visit your friends outside the hostel.

4. Your belongings are your responsibility. Keep your eyes on
your things – we take no responsibility for lost or stolen items.

5. Let us know if you plan to stay longer than your reservation.
If you don’t book ahead your bed may be sold to someone else.

6. If you are caught stealing someone else’s food or drink you
will be immediately evicted.

7. We have the right to evict anyone for unlawful, inappropriate
or violent behaviour. If you refuse to leave when asked, you are
trespassing and we will call the police.

8. Management reserves the right to refuse entry. These rules
need to be respected by every guest at Ritz Backpackers.

We want everyone to feel safe and welcome!

Please don’t hesitate to ask us for help or advice.